Google is rolling out two new features designed to help multi-location retailers, restaurants and local service businesses reach nearby customers and connect their ad campaigns with in-store sales.
Driving the news. Google Ads Liaison Ginny Marvin announced Local Customer Optimization for Performance Max store goals campaigns and a new way to bring store sales data into Google Ads through Data Manager.
Both are aimed at reducing the work required to drive and measure offline sales ahead of the holiday rush.
Why we care. These updates make it easier to connect digital advertising with actual store visits and sales. Multi-location businesses can prioritize spend toward nearby, in-market customers across Maps, Waze and local Search, while simpler CRM and Google Sheets connections make it easier for advertisers to feed offline sales data back into Google Ads for measurement and optimization.
Zoom in. Local Customer Optimization is a new campaign-level toggle in Performance Max for store goals campaigns.
When enabled, Google will prioritize budget toward reaching consumers who are actively in-market nearby across Google Maps, Waze and local Search.
The feature is rolling out now.
Meanwhile. Google is also simplifying how businesses can share their offline sales data with Google Ads.
With Store Sales in Data Manager, advertisers will be able to connect their CRM or Google Sheets directly within Data Manager rather than relying on more technically demanding methods of sharing that data.
Advertisers can then use the information to measure in-store sales and optimize campaigns toward their highest-potential walk-in customers.
Google says the feature will begin rolling out in the coming weeks.
The big picture. The two updates are designed to work across opposite ends of the customer journey.
Local Customer Optimization uses real-time navigation and local intent signals to help businesses reach potential customers nearby, while Store Sales in Data Manager gives advertisers a simpler way to feed the resulting offline revenue data back into Google Ads.
For businesses with physical locations, that creates a more direct connection between finding nearby customers online and measuring what happens when they walk through the door.
What to watch: Local Customer Optimization is rolling out now, while Store Sales in Data Manager is expected in the coming weeks.
